Frequently Asked Questions

See this page for general FAQs:


Who can see my 360s?

By default, everything is set to private — only you can see anything you upload. 

You can make things visible to other people to view in two ways:

1. Generate a share link: This generates a link that you can send to anyone via email, on social media, embed in your blog, or even host on your own website. The only people that can see it are those that you send it to (but anyone that has it can view it).

2. Share with another Momento360 user: This option makes your 360(s) visible to any of your Connections that you explicitly share with, when they are logged into Momento360. You will see the profile photos of the other users that a 360 is shared with in the detailed view of the 360 or of the Collection.

Deleting My Account

If you'd like to delete your account completely, just email us at: with the request from the email address associated with the account, and we can do this for you. 

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