Troubleshooting
- Problems uploading files
- Problems playing 360 video on mobile devices
- I have a question not addressed here
- How to Prevent Share Links from Displaying the VR Icon
- Troubleshooting Uploading Problems
- Playing video only plays sound with a black screen
- VR icon isn't showing in mobile Safari (iOS)
- Picture no longer moves with iOS devices (no orientation data)
- Uploaded file still shows "Processing..." even though it's been a while
- Problem logging in or resetting password
- Share Link button doesn't seem to work anymore
- Phone gyroscope mode no longer works (iOS)