FAQs
- Account & Payment FAQ
- Annotations: FAQ
- Can I keep the same embed URL but change the image?
- Collections FAQ
- Customer Questions, Answered!
- Customizing the Embed/Share Player via URL
- Embed/Share Links FAQ
- Embeds Are Only Displaying Black Screen on Webpage
- Folders FAQ
- Frequently Asked Questions
- How do I adjust the starting view for a 360?
- How do I disable mousewheel zoom on embeds?
- How do I download my original image?
- How do I link to a specific item in a Collection?
- How Do I Upgrade My Plan?
- How do I view and download previous invoices?
- How to change the email address on my account?
- Moving or Copying Annotations & Hotspots between 360s
- Password-protection FAQ
- Phone gyroscope mode no longer works (iOS)