Problems uploading files

I'm not getting an option to upload a picture, what's happening?

Check to make sure you don't have script-blocking extensions on your browser. These can sometimes interfere with proper functioning of the Momento360 web application. Some newer browsers (e.g. Brave) have been reported to have issues with certain features; try using Chrome or Safari and see if that fixes it.

Supported File formats

Momento360 currently support the following types of files:

  • JPG
  • PNG

For many 360-degree cameras you can use your camera vendor's stitching software to generate the stitched image if the files you are seeing are not JPG or PNG. If you have questions contact support@momento360.com and we'll try to help! 

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